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SME review workflow

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Hello all,

 

Unless I am using incorrect search terms, I am quite surprised to find very few posts regarding reviewing of FM content.

 

Here is my situation... and I don't think it is terribly unique.

 

I am building documentation that requires random and multiple SME review. Some SMEs will only review a chapter or two and only one-time. Through the course of a year of documentation effort, I may require a hundred different subject matter experts, all using different OS platforms (many on Linux or Mac computers, a few on tablets).

 

Absolute requirements for a SME review platform:

- OS agnostic

- must not require software installation

- No restrictive licensing (because many SMEs will be one-time reviewers from outside the company)

- Minimum ability to comment on text

- Allow multiple and simultaneous SME review and editing

 

Nice to haves:

- Integration with FM

  > Ability to import comments back into FM

  > Export content directly to the on-line review tool

- Allow SME to change content on-line (text, images, etc.)

- Allow SME content sign-off

 

 

Does such a tool exist?

 

Currently, this is my workable but tedious workflow:

- All draft work is completed in Google Docs (allows real-time and unrestricted access to multiple reviewers)

- Once draft work is completed and signed-off, I manually copy the content into FM (note: At this point the Google Docs copy will become out of sync and no longer useable)

- Format the document in FM

- Final review work now takes place in a tool called Crocodoc (allows comments and annotations) or Box (allows comments and assigning tasks)

- Take Crocodoc/Box comments and integrate into FM doc, republish FM doc to PDF, upload/update document to Crocodoc/Box

 

There must be a more efficient workflow.


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