We recently upgraded from Tech Comm Suite 3.5 to 4.0 (with FrameMaker 11), in a Windows 7 environment.
We have had several instances--on different workstations with different people--of FrameMaker 11 crashing when people are trying to create a simple cross-reference.
In a typical situation, the person has successfully created one or two cross-references, and then FrameMaker completely and abruptly shuts down the next time the person tries to create one.
FrameMaker creates "recover" files when that happens.
Has anyone else seen this behavior, and do you know how to prevent it?
Thanks in advance!
Tim