Adobe Update Installer won't run so can't install FM10 licensing fix
Aug 9, 2013 12:09 PM
Tags (edit): none
Because FM10 began crashing with "fatal" errors whenever I tried to generate a TOC for a small (65 page) book, I researched workarounds and none of them worked. Now that I have delivered a crippled deliverable via Acrobat manipulations, I would like to fix FM. I uninstalled it and reinstalled it, got some updates, and then received the "licensing fix" error that popped up in January. I'm wondering why this fix was included not in the updates. That said, the licensing fix package, first, would not unzip so I downloaded it again. I unzipped it but I got a message that Adobe Updater Installer could not run and after several clicks I found that file. I reinstalled Adoble Update Installer but it still does not run.
I am running Windows XP and have TCS 3.5.I uninstalled FM and RH but not Acrobat, Captivate, or Photoshop.
So, now what? Listen to my supervisor who says never use FM again?
P.S. Why do I have to enter a title for my question and then do it again when this page opens??