A lot of problems creating PDFs come from using the wrong printer to create the PDF or underlying printfile.
Note: If you are outputting to a service bureau, you might want to use something other than the Distiller printer instance. However, if you encounter problems with your particular PDFs, try using the official method with the Distiller printer to see whether any problems are limited just to your setup. If problems persist, you might have to create your PostScript output using one printer driver and the PDF using Adobe's Distiller printer instance.
Common problems include:
Troubleshooting:
- You should use Adobe's Distiller printer instance to create a PDF. This comprises the latest Adobe Postscript printer for your operating system plus the Distiller PPD.
- Don't use an HP printer to create your PDF. PostScript, or otherwise.
- Don't use a Xerox printer to create your PDF. PostScript or otherwise.
- See #1.
Note: If you are outputting to a service bureau, you might want to use something other than the Distiller printer instance. However, if you encounter problems with your particular PDFs, try using the official method with the Distiller printer to see whether any problems are limited just to your setup. If problems persist, you might have to create your PostScript output using one printer driver and the PDF using Adobe's Distiller printer instance.
Common problems include:
- Black and white, or greyscale, PDFs created from color FrameMaker books and documents.
- Distiller terminating the PDF creation process early, thus no PDF is created.
Troubleshooting:
- For lack-of-color problems, first check you don't have Spot as Black set in the Frame Print dialog.
- Update the printer you are using to the latest Adobe PostScript printer driver version.
- Uninstall the printer you are using to create PDFs and to reinstall the latest version from scratch.