I'm using Framemaker 9.0 without any patches installed (per the Adobe Support reps who advised me when I called that the issues the early patches were supposed to resolve were not actually resolved at all, and that the patches may actually be exacerbating my problems).
This problem is specific to Framemaker 9.0. We haven't experienced it with previous versions.
Randomly at times when we open a new document or work with an existing template (it doesn't matter which), keystrokes that would ordinarily result in an apostrophe or double quotes result instead in a quotation mark.
Has anyone else experienced this problem? Suggestions on how to fix it? We've tried rebooting and uninstalling/reinstalling Framemaker without luck.
Thanks,
JMW